First-time Patients

For Beginner

About Online Care

What Is an Online Consultation?

01

A Comprehensive Consultation with a Doctor

A doctor meets with you directly by video and prescribes the medication best suited to your symptoms, health, and lifestyle.
02

Prescription Medication Delivered to Your Home

Orders may ship as early as the day of your consultation. The discreet outer package does not identify the product or contents and is delivered to your mailbox.
03

Ongoing Support via LINE

You can contact the doctor or medical team via LINE at any time with questions about side effects or your treatment progress.

Flow

Step01

Add Us on LINE and Book an Appointment

Add Rapid Delivery Clinic as a friend on LINE and book an online consultation. Everything can be completed on your smartphone.
Step02

Complete the Pre-consultation Questionnaire

Enter the basic information and health details required for your consultation in advance.
Step03

Online Consultation

A doctor will meet with you online, then recommend and prescribe the medication best suited to you.
Step04

Receive Your Medication

Orders may ship as early as the day of prescription in discreet packaging that does not identify the product or contents.
Step05

Ongoing Support

You can request additional orders or subscription delivery via LINE at any time.

5 Reasons

01
No Consultation Fee,
Pay Only for Medication and Shipping

There is no consultation fee for either your first or follow-up visits. Although this is self-pay care and is not covered by Japanese public health insurance, you can begin treatment without any additional consultation costs.
02
Delivery as Early as the Same Day
Privacy-conscious Packaging

Medication is delivered to your mailbox in plain packaging. The outer package does not identify the product or contents.
03
No Clinic Visit Required
Complete Everything via LINE on Your Smartphone

Everything—from adding us on LINE to booking, completing your medical questionnaire, consultation, payment, and follow-up support—is handled online. Even busy patients can fit care into their spare time.
04
A Qualified Doctor
Provides Attentive Support for Your Concerns

A doctor will present a treatment plan suited to your concerns. To help you proceed with confidence,
you can also consult us by chat before and after your appointment.
05
Same-day Appointments Available
Book 24 Hours a Day, 365 Days a Year

Because consultations are online, you can book and see a doctor from anywhere using only your smartphone.
This is convenient for busy patients and when plans change unexpectedly.
Consult with a doctor at a time convenient for you.

Faq

What is an online consultation? Is it difficult?: This service lets you see a doctor online. Instead of visiting a clinic in person, you can consult a doctor and receive a prescription from anywhere using your smartphone.
If this is your first online consultation, our staff will guide you through the process via LINE, so you can use the service with confidence.

Can I receive care from anywhere in Japan?: Yes. Online consultations and prescriptions are available throughout Japan, from your first visit through follow-up visits.

Is there a consultation fee?: There is no consultation fee for either your first or follow-up visits. You pay only for medication and shipping. As this is self-pay medical care, it is not covered by Japanese public health insurance.

What should I do if I miss the call?: Please return the call^※, or contact us through our official LINE account. In some cases, you may need to make another appointment.
Please note that we may be difficult to reach while consulting another patient.

Is care available in foreign languages? (About supported languages): Our clinic provides consultations in Japanese only.
If communication in Japanese is difficult, we ask that you bring someone who can interpret fluently during counseling and consultations with the doctor (including explanations about medication and advice from the doctor).

If you have someone who can interpret Japanese without difficulty, you are welcome to receive care without any issues.

Are the prescribed medications safe?: Every medication offered by our clinic is prescribed by a doctor after carefully reviewing each patient’s health and individual needs.

I am concerned about side effects.: For patients who are prone to or concerned about side effects, we provide a side-effect care set (such as anti-nausea and constipation medication)^※free of charge with the first order, so first-time patients can begin with confidence.Available only to patients purchasing GLP-1 medication.

I do not know which medication is right for me.: During your online consultation, the doctor will recommend the most suitable medication based on your symptoms, health, lifestyle, and budget. Please feel free to share any preferences or concerns.

Do injections hurt? (For patients considering injectable medication): Injectable medications use an ultrafine needle thinner than a strand of hair, so most patients feel little pain. If you are uncomfortable with injections, a tablet expected to provide a similar effect may be available. Please consult the doctor.

Which payment methods are accepted?: The following payment methods are accepted:
• Credit card
（VISA / Mastercard / JCB / AMEX / Diners / Discover）
• Debit card
・Apple Pay iPhone only
• Bank transfer
• Deferred payment (convenience store/bank ATM)
・atone next-month payment (convenience store/direct debit)

Is subscription delivery the only option? Can I make a one-time purchase?: A standard one-month purchase is also available. Please see the pricing page for details.
You can also check through our official LINE account.
https://rapid-delivery.clinic/price/

When will my medication arrive?: We ship as early as the day of your consultation, so patients who wish to start promptly will not have to wait.

Can I order without anyone finding out?: Orders are delivered in privacy-conscious packaging. The outer package does not identify the product or contents, helping keep your order private from family members and delivery personnel.